Is Memo worth it?
Memo is worth trying if you study from documents and want flashcards, notes and tests from the same sources.
It accepts PDFs, YouTube videos, websites and text, and its answers cite exact pages or timestamps. A free tier lets you try the core workflow, and Pro is $10 / month billed annually. The cautions are that AI outputs may be inaccurate, usage runs on shared energy rather than a fixed number of generations, and fees already paid are generally non-refundable.
What is Memo?
Memo is an AI knowledge workspace built around your own sources.
You upload or connect PDFs, websites, text, audio and video, then ask questions or generate study materials. The home page says it is used by 300,000+ learners, educators, researchers, and professionals in 106+ countries.
The company behind it is XonLabs Limited.
Where Memo came from
The home page says Memo was started by two medical students who were tired of losing insights buried in dense material. The About page says the idea began as a way to make flashcard creation easier, using active recall.
What Memo produces
Outputs include flashcards, notes, mind maps, learning tracks, practice tests, infographics and podcasts. A Memo Agent can read your sources together and generate cited cards linked to the exact page or timestamp.
Is Memo legit and safe to use?
Memo names its operator and publishes terms and a privacy policy with dates.
The Terms say Memo is operated by XonLabs Limited, and the privacy policy names the same company as controller. The privacy policy was last updated September 16, 2026.
How Memo handles your data
The policy says your content may be processed by third-party model providers to generate outputs, and that Memo does not sell your personal information for money. The browser extension reads only the page you choose to save, according to the policy.
Using Memo with an organization
The Terms say that if you use the service on behalf of an organisation, you confirm that you have authority to bind that organisation. You retain ownership of the content you upload, and give a limited licence to host and process it to operate the service.
How we evaluated Memo
This review is based on reading Memo's own published pages.
We read the home page, pricing page, About page, Help Center FAQ, terms and privacy policy. Toolavero did not sign up for or test the tool, so claims about citation accuracy and study results are the company's own. User counts on the site were treated as marketing claims. Prices were copied as printed on the pricing page.
Memo output quality and limits
Memo is upfront that AI output needs checking.
The Terms say AI outputs may be inaccurate and should be reviewed before being used for learning, work, or decision-making.
The Terms add that AI responses can be incomplete, outdated, biased, or incorrect, so treat generated cards and notes as drafts to verify against your sources.
Citations and usage limits in Memo
Answers cite exact pages or timestamps in your uploaded sources, which makes checking easier. Memo uses shared energy for supported AI actions, and a plan does not promise a fixed number of generations. Check Settings → Usage for your remaining balance and monthly reset.
Memo key features
Memo covers ingestion, chat, generation and review in one notebook.
The pitch is one workspace instead of several apps.
Memo also has a native App Store app for iPhone and iPad, and Android users can use the browser-installed web app.
Sources and agent modes
You can upload PDFs with exact page ranges, add YouTube lectures, and pull in websites or text. Memo Agent offers Standard, Thinking and Pro modes, from fast answers to more careful multi-step research.
Study formats and voice
Flashcards come in basic, quiz and cloze types, and tutor personas include Feynman and Strict Professor. AI Professor mode gives speech output in 32 languages, and flashcards and notes export to Anki, text, PDF and Markdown.
Memo pricing and plans
Memo has Free, Pro and Max plans, priced in USD with local currency options.
Pro costs $10 / month billed annually at $120, or $20 / month billed monthly, and includes uploads up to 1 GB plus Thinking and Pro modes in Memo Agent. The pricing page says to start free with no credit card required.
Groups of at least 10 verified Memo accounts can buy 1–6 years of Pro at a discount, paid once with no automatic renewal.
Support, refunds and cancellation
Refunds are limited, but the help route is documented.
Paid plans renew automatically until cancelled, and unless required by law or stated otherwise, fees already paid are non-refundable.
Memo says cancellation and refund review are separate processes, so cancelling stops future renewals but does not by itself trigger a refund.
Cancellations and refund requests
The FAQ says to use the Subscription settings to cancel, and an Apple-billed subscription is managed through Apple. Refund requests go through a Refund Policy route that asks for the account email, date, amount and receipt reference. The Help Center also offers a Contact support route.
Who should use Memo
Memo suits students and researchers who work from long documents.
It fits people who want flashcards, notes and practice tests generated from lecture packs, papers and videos, with citations to check. Schools and bootcamps can ask about team plans. If you want a guaranteed refund, or cannot spare time to review AI output, be cautious.
Groups of at least 10 can look at the group purchase option.
Casual users can stay on the free tier.
Final verdict on Memo
Memo is a capable, citation-first study workspace.
Its source-grounded answers, many study formats and Anki export are real strengths. Start on the free tier, check how fast you use energy, and remember that paid fees are generally non-refundable. Students and researchers will get the most from it.
In short, this Memo review finds a well-run study tool with clear billing terms.
